There was an issue with shipping. 4 of the 6 items i ordered fell out of the box after a flap came untapped. I created a UPS complaint and sent photos to both UPS and Right Channel Radios. I then created a new order for the items I was missing so i didn't have to wait weeks to get my install done. Pat reached out to me asap and took care of the issues. My antenna mount bracket i ordered from a different company wasn't designed to handle the length of my super heavy duty antenna mount and the boot on the cable. So I have ordered an A-pillar mount and will have to wait a few more days to get this system up.
Hi, pat, the things I ordered came in on time and intact thanks. Will be ordering more cb items soon
Excellent service with quick delivery of product that was of very high quality and was just as described. They also have easy to find for their products
Purchased the under hood antenna mount for my super duty. Came with the wrong connector. Mount not strong enough to support a 4’ fiberglass antenna, the bracket flexes too much and causes the antenna to sway constantly. Right Channel did not respond to my concerns. Will be attempting a refund, but wanted to make others aware.
They cable and mount was just what I needed and the vidio helped the cable antenna sequencing hook up thanks!!
Great buyer experience! RCR's store page is easy to navigate, and checkout was easy. Everything arrived in a single package just a few days after ordering, so no complaints there! 5/5, would order from again!
Pat at Right Channel Radios is great to work with. I have bought several items over the years and have always had great service. Items I have purchased are always shipped very quickly and correctly. Always a pleasure to do business with them.
you cannot fix something that is not broke / WILLSON 500 IS WORKING GREAT / GARY
Awesome selection, rapid shipping and WONDERFUL HELP! I recommend this place to my friends, and anyone else looking to buy!
I purchased the truck mount for my 2018 Chevy Silverado and the mounting position blocked the shroud cover slot next to the A pillar. So I had to drill 2 holes closer to the fender so I could mount the mount. Everything else is working perfectly fine.
Everything i needed in a very timely manner. I recommend this outfit to everyone!!
I asked them a question about a new CB antenna since I only had used a fiberglass one. I was buying a President Iowa, and was going to mount it on my ditch lights. They recommend what to buy and both worked out great. Now, unfortunately the antenna was delivered bent, but I have a feeling that was due to the shipping company. I wrote Rught Channel and sent pictures of what came in. Without question they sent me another one with no charge. There customer service is excellent and they got back to me real fast. Thank you Right Channel for your help and customer service.
Right Channel Radios and namely Pat, have been very helpful with tips and communication regarding my first foray into the CB radio world.
I've been recommending RCR to users on Reddit and anyone else who is interested in the CB and GMRS radio world.
No problems haven’t had time to mount the antenna yet but everything arrived intact RCR has always done a good job Could have gone with Amazon but always try to help the small business owners
Love the mount and antenna! Great product excellent service and communication! Definitely will be a return customer anytime I need anything for my CB or accessories!
Ordered a President McKinley CB radio.
From navigating the website, ordering, payment was a breeze.
I was always informed on the current status of my order and arrived reliably 10 days later in Switzerland. There was zero issues with customs as the package properly a d correct informed about the packages contents and value.
I'm very thankful for the newsletter and easy to follow guides all about setting up your CB radio and tuning the antenna properly.
I purchased a President Walker, a President Jerry and asked for a cigarette lighter plug for the Walker. Ordering was efficient, shipping was fast and 99% happy. Not sure why a cigarette lighter with a 3 pin connector for the radio wasn’t sent rather than bare wire one, but I will survive that. I later ordered an antenna and again received good service and quick shipping. Good product and good people.
I had a very easy ordering experience. The company has gone above and beyond to put out videos on YouTube and elsewhere about all the products. I am not new to CB radios, but it has been 20 years, so I needed to get familiar with what I needed again. This company just makes it easy! I believe I got some good equipment and as soon as I get around to hooking it all up it will be a lot of fun.
What can you say, I’ve been playing with radios since for ever, picked out my stuff everything shipped really fast, I even forgot one item contacted them and they got right back went over my order found the hiccup ordered it and got it couple days later. These guys are spot on as far as I’m concerned, prices, selection customer service, I like everything about this place. Radio gear setups are challenging 9 1/2 times out of 10 it’s human error this company will help you'll be happy you did business with them.
I recently ordered a new radio, antenna mount and heavy duty antenna spring. All items came ahead of the scheduled date in perfect condition. I'm very happy with Right Channel Radio and I highly recommend them.
Thunder 69er
Have utilized these folks for multiple purchases. Have nothing but positive to say about this company. Fast shipping, good prices and above all they are there to help with installation questions. You don't get that kind a service anymore, enough so that this is my number one go to for radio needs.
Couldn’t be happier with the products and especially the customer service. Had a last minute add to my order and was handled with care and a smile.
Also they followed up about the order asking if everything came and if I was satisfied.
I’m stoked!
As always with Right Channel Radios all went well, no problems. Right items sent quickly, could not ask for anything else. Good job!