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TECHNICAL & INSTALLATION RESOURCES | 60,000+ SATISFIED CUSTOMERS TECHNICAL & INSTALLATION RESOURCES
60,000+ SATISFIED CUSTOMERS

Current Job Openings at Right Channel Radios

 

PART-TIME CUSTOMER SERVICE REPRESENTATIVE (REMOTE)

Position: Customer Service Rep, Part-Time (25 hours/week, 5 hours/day)
Position Type: 1099 Independent Contractor, Remote
Salary: $10-13/hour depending on experience

Job Overview:
Our Customer Service Rep provides killer customer service through responding to customer emails regarding product inquiries, service requests, returns and technical assistance. The Rep resolves their issue and recommends products needed for a great radio system. Our ideal candidate has a technical knowledge base of how radios function and can easily learn the particulars relating to CB radio systems. Ultimately, we are looking for someone who can easily and enthusiastically communicate with our customer base and who can help them solve their issues when installing a new CB radio system.

Job Duties & Requirements:
Promptly answer customer help emails and live chat messages
Route orders
Process customer returns
Must be available online from 10am-3pm MST Monday through Friday
Must have reliable internet access & personal computer equipment

Our Perfect Candidate has:
Mechanical and technical aptitude
Great troubleshooting skills with a solution-oriented approach
Friendly demeanor
Past experience with radio/technical systems
Working knowledge of U.S. automobile makes and models
Attention to detail
Ability to work independently
Customer service experience (1 year preferred)
Preferred experience with Shopify and data feeds
Preferred experience with an online customer service software
Extremely strong written and verbal communication skills; American English required.
Strong organization skills
Proficient typing skill (40+ wpm)

To apply, email cover letter, resume & references to pat@rightchannelradios.com with subject line "Customer Service Rep". Position open until filled.